In this article, you will find the steps to connect your Packback courseware to Blackboard Learn or Blackboard Ultra views using the Follett-Willo Digital Delivery 1.3 tool with your campus program.
Configuration steps will differ between Learn and Ultra views in Blackboard. To confirm the view of Blackboard that you'll be using, review the images below and make use of the quick-links to navigate to the appropriate instructions related to Blackboard Learn or Blackboard Ultra configuration:
| Blackboard Learn | Blackboard Ultra |
Blackboard Learn:
- Part One: Adding the Follett-Willo Digital Delivery 1.3 Tool
- Part Two: Pairing the Courseware
- Part Three: Adding Packback Links to Your Course
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Part One: Adding the Follett-Willo Digital Delivery 1.3 Tool
Step 1.
Navigate into your Blackboard Learn course.
Step 2.
Click into a Content Area on the left-menu of your Blackboard course (or you may choose to create a brand new Content Area). Content Areas are menu items listed on the left-menu of your course. In the example below, a new content area has been created and has been titled, "Ebook and Courseware":
Step 3.
Click into the Content Area created or selected, click Build Content, and click Follett-Willo Digital Delivery 1.3 from the list of tools that appear from the drop-down.
- Note: If you are unable to find the Follett-Willo Digital Delivery 1.3 link in your Blackboard course, follow the directions in Step 3a to add the Follett Willo 1.3 link manually.
If you are able to click on the Follett-Willo Digital Delivery 1.3 tool described in Step 3 above, skip to Step 4 of this article.
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Adding the Follett-Willo Digital Delivery 1.3 Tool Manually:
Step 3a. (If needed.)
If you do not see the Follett-Willo Digital Delivery 1.3 tool listed from the drop-down menu mentioned above, you can configure the tool manually. To do this, from the selected content area, hover over Build Content and click Web Link.
Next, provide a Name for the tool in the Name field (you can title this as Follett-Willo Digital Delivery or something similar) and copy the appropriate URL into the URL field:
For USA: https://app2.willolabs.com/onelink/
For Canada: https://ca2.willolabs.com/onelink/
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Very Important: Place a check-mark in the "This link is to a Tool Provider" box, as shown below |
If you've (1) entered a Name for the Link, (2) entered the appropriate URL, and (3) have placed a check-mark in the "This link is to a Tool Provider box," you can now click Submit to add the link within your content area of Blackboard.
- Note: Hide this Follett-Willo Digital Delivery link from student view. This is an instructor-facing tool only.
Now click on the Follett-Willo Digital Delivery 1.3 link that you've manually added into your Content Area, and proceed to Step 4 below.
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Part Two: Pairing the Courseware
Step 4.
Click the Continue in a new window button.
Step 5.
The Course Pairing Screen should appear. If you teach more than one course, you may see multiple courses to choose from.
Click the green Select button for the correct course. Then click Review Details.
- Note: If you do not see a course listed, or if the course information is incorrect, please skip to the Product Token section below.
Step 6.
The Review Selected Course Materials screen will appear. Review the course information and ensure it appears correctly. If the course information is correct, select the Confirm Selection button.
NOTE: If the materials listed appear to be incorrect, or if there is a discrepancy with the materials, do not proceed. Contact ACCESSsuccess@follett.com to report the discrepancy.
Step 7.
The next screen will display that the course was paired successfully. Click the Course Management button and skip ahead to Step 8.
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Using a Product Token
NOTE: This step is only necessary if your course materials do not auto-populate in Step 5.
To use your Product Token:
- Click the I have a Product Token button
- Enter the six-digit Product Token code
- Then click Verify.
*If you do not have a Product Token code, please email facultysetup@follett.com
Look over the product and course details and verify that the details are correct. If everything looks good, proceed by clicking Course Management.
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Part Three: Adding Packback Link(s) to Your Course
Step 8.
On the next screen, select the Add Product Links.
Then select the Packback and Course Support links, click the Return link(s) to LMS button.
NOTE: The Course Support link is available for students and faculty. Faculty should encourage students to use this link to open a ticket with our helpdesk if they have any issues accessing the course materials.
Step 9.
Click Close window and navigate back to your Blackboard course.
Step 10.
The content links that you selected will now appear in the content area (menu item) that you had been working in.
- NOTE: The Course Support link is available for students and faculty. Faculty should encourage students to use this link to open a ticket with our helpdesk if they have any issues accessing the course materials.
Step 11.
Click on the Packback link.
You'll first see a prompt to select your Academic Term from the dropdown menu. Proceed to select your Academic Term and click Submit.
Step 12.
Select I Have An Account and log in using your Packback credentials. If you don't have an account, select I've Never Used Packback and proceed from there.
Step 13.
Locate the Packback Community you created, then click Connect.
Your course material links are now paired with your Blackboard course!
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What will your Students See?
Click HERE to view step-by-step instructions your students will follow to access their course materials in Blackboard.
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Additional Support:
If you have any questions or would like further assistance, Submit a request, or reach out to your publisher representative.
Blackboard Ultra
- Part One: Adding the Follett-Willo Digital Delivery 1.3 Tool
- Part Two: Pairing the Courseware
- Part Three: Adding Packback Links to Your Course
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Part One: Adding the Follett-Willo Digital Delivery 1.3 Tool
Step 1.
Navigate into your Blackboard Ultra course.
Step 2.
Click View course & institution tools located under the Books & Tools heading on the left-menu of your Blackboard Ultra course.
Step 2a.
A list of institution tools will appear on the right-menu. Click on Follett-Willo Digital Delivery 1.3.
If you were able to select the Follett-Willo Digital Delivery 1.3 tool from this menu, skip to Step 4 of this article.
Step 2b. (If Needed.)
If you do not see the Follett-Willo Digital Delivery 1.3 tool listed from the right-menu, click on the option to Browse all course tools located at the bottom of this menu.
Step 2c. (If Needed.)
From the list of all institution tools, find and click on Follett-Willo Digital Delivery 1.3 from the list presented to you.
- Note: If you are unable to find the Follett-Willo Digital Delivery 1.3 link in your Blackboard course, follow the directions below in Step 3 to add the Follett-Willo Digital Delivery 1.3 tool manually.
Now click on the Follett-Willo Digital Delivery 1.3 link that you've manually added into your Blackboard course, and proceed to Step 4 below.
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Adding the Follett-Willo Digital Delivery 1.3 Tool Manually:
Step 3. (If needed.)
If you do not see the Follett-Willo Digital Delivery 1.3 tool listed, you can configure the tool manually. To do this, you'll configure a Teaching Tools with LTI Connection link within your course.
Navigate to your Blackboard course homepage.
Click any + symbol from your course homepage to Create.
Then click on Teaching Tools with LTI Connection.
Next, provide a Name for the tool in the Name field (you can title this as Follett-Willo Digital Delivery or something similar) and copy the appropriate URL into the URL field:
For USA: https://app2.willolabs.com/onelink/
For CANADA: https://ca2.willolabs.com/onelink/
- Note: The Follett-Willo Digital Delivery 1.3 tool should remain hidden from students. This is an instructor facing tool. Also make sure to place a check-mark in the box to allow the item to Open in a New Window.
If you've (1) entered a Name for the Link, (2) left the link hidden from student view, (3) entered the appropriate Configuration URL, and (4) have placed a check-mark in the "Open in a new window" box, you can now click Save to add the link within your Blackboard course.
Now click on the Follett-Willo Digital Delivery 1.3 link that you've manually added onto your Blackboard homepage, and proceed to Step 4 below.
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Part Two: Pairing the Courseware
Step 4.
Click the Continue in a new window button.
Step 5.
The Course Pairing Screen should appear. If you teach more than one course, you may see multiple courses to choose from.
Click the green Select button for the correct course. Then click Review Details.
- Note: If you do not see a course listed, or if the course information is incorrect, please skip to the Product Token section below.
Step 6.
The Review Selected Course Materials screen will appear. Review the course information and ensure it appears correctly. If the course information is correct, select the Confirm Selection button.
NOTE: If the materials listed appear to be incorrect, or if there is a discrepancy with the materials, do not proceed. Contact ACCESSsuccess@follett.com to report the discrepancy.
Step 7.
The next screen will display that the course was paired successfully. Click the Course Management button and skip ahead to Step 8.
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Using a Product Token
NOTE: This step is only necessary if your course materials do not auto-populate in Step 5.
To use your Product Token:
- Click the I have a Product Token button
- Enter the six-digit Product Token code
- Then click Verify.
*If you do not have a Product Token code, please email facultysetup@follett.com
Look over the product and course details and verify that the details are correct. If everything looks good, proceed by clicking Course Management.
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Part Three: Adding Packback Link(s) to Your Course
Step 8.
On the next screen, select the Add Product Links.
Then select the Packback and Course Support links, click the Return link(s) to LMS button.
NOTE: The Course Support link is available for students and faculty. Faculty should encourage students to use this link to open a ticket with our helpdesk if they have any issues accessing the course materials.
Step 9.
Click Close window and navigate back to your Blackboard course.
Step 10.
The content links that you selected will now appear on your course homepage.
Note: If you already have content on your course homepage, you'll locate these newly deployed links at the bottom of your course homepage.
- NOTE: The Course Support link is available for students and faculty. Faculty should encourage students to use this link to open a ticket with our helpdesk if they have any issues accessing the course materials.
Step 11.
Click on the Packback link you added. When prompted, select your academic term from the dropdown menu and click Submit.
Step 12.
Select I Have An Account and log in using your Packback credentials. If you don't have an account, select I've Never Used Packback and proceed from there.
Step 13.
Locate the Packback Community you created, then click Connect.
Your course material links are now paired with your Blackboard course!
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What will your Students See?
Click HERE to view step-by-step instructions your students will follow to access their course materials in Blackboard.
––––––––––––––––––––
Additional Support:
If you have any questions or would like further assistance, Submit a request, or reach out to your publisher representative.