Are you experiencing issues with your publisher courseware? Below you will locate the publisher that you are using to view the most current status and performance information for your your courseware. You will also find guidance to connect with their technical support teams for further assistance if you are encountering problems while in the courseware.
A few troubleshooting tips to try on your own:
- Preferred browsers are Chrome or Firefox
- Clear out your cache and images
- Make sure you pop up blocker is turned off
Macmillan System Status:
Need Further Assistance with Macmillan? - Create a Ticket or Chat with Support
Need Further Assistance with Pearson? - Create a Ticket
Contact Support: Locate Student along with Creating a Support Ticket
McGraw Hill Education System Status
Need Further Assistance with Cengage? - Create a Ticket or Chat with Support
Support Team is available from 9:00 AM to 9:00 PM ET, Monday to Friday. You can select to Call, create a ticket, or Live Chat.
Hours:
Monday - Friday:
8:00 a.m. - 11:00 p.m. ET
Saturday:
11:30 a.m. – 8:00 p.m. ET
Sunday:
11:30 a.m. – 11:00 p.m. ET
Phone: (800) 818-7243 ext. 7080
Student Support Troubleshooting
Instructor Support Troubleshooting
Student Support – Medical Language Lab
For questions that cannot be answered from the above student support link, please Submit a Ticket and include the following information listed below:
- School:
- Course:
- Instructor:
- Screenshots of what you are encountering